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Support, Operation & Maintenance

Support, Operation & Maintenance

3W Networks Technical Assistance Centre (TAC) provides comprehensive support to its clients based on the defined Service Level Agreements via its 24/7 operational hub in the UAE and through its offices in South East Asia, Middle East and Africa.

We offer the following services:

  • Telephone Support Service
  • Telephone Support & Remote Diagnosis
  • Routine Remote Monitoring Service
  • Site Maintenance Support
  • Software Support (Bug fix)
  • Software Support (Upgrade)
  • Routine (Preventative) Maintenance
  • Total Outsourced Maintenance
  • Dedicated Spares
  • Repair of Client Spares
  • Calibration